At Renteo, you benefit from qualified and responsive assistance for all your needs.
Renteo is a collaborative platform that helps you throughout your reservation:
Our team is committed to responding to you as soon as possible during its opening hours from Monday to Friday, from 9:00 am to 12:30 pm and from 1:30 pm to 5:30 pm.
If subscribed, an assistance allows you to get help quickly by a reactive network in case of breakdown or accident.
There are two types:
Note: Assistance cannot be used for punctures, fuel errors, theft, loss, or breakage of keys.
Agents are free to subscribe or not to assistance.
However, all trucks are insured for rental by the agents (for external damage).
Trucks with one or more assistance badges can be recognized by the badges shown in the picture.
The information is also available on the agent's ad.
If the truck has one or more assistance badges, the lessor will provide you with the appropriate number(s) to contact in case of breakdown or accident. If the truck does not have any assistance, then you will need to contact a breakdown service for the truck and your passengers. For your horses, we recommend that you contact a stable nearby if possible to request assistance with the recovery of the horses.
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